Terms & Conditions

The undersigned purchaser agrees that all purchases made from FC Brands LLC are subject to the following terms and conditions.

  1. Submission of this application does not guarantee account approval. Unauthorized purchaser activity may result in the immediate cancellation of pending and/or future orders.
  2. Please provide any special shipping instructions or guidelines at the time the order is placed (including labeling or docking instructions). For orders in stock, processing time is 4-7 business days. Lead-time for Custom orders is approximately 6 - 8 weeks. If an item ordered is out of stock the item will be cut from the order to allow the in-stock items to ship. The purchaser is responsible for submitting a new purchase order that meets the order minimum when the item is restocked. Refused merchandise will incur freight and/or storage charges, in addition to 10% restocking fee.
    1. Orders must be in multiples of case pack quantities. Inquire for pallet count.
    2. Packaging: USA version with American UPC code.
    3. Costs associated with re-working requests are borne by the customer unless otherwise negotiated
    4. There will be a 3% service fee for all credit card payments above $2,500
  3. Purchaser agrees to use only those marketing materials, photographs, fonts, and item copy provided by the brands. Any independent materials, written or digital are subject to approval. Non-compliance of marketing material requirements may result in immediate suspension of customer account.
  4. Both entities strictly enforce MAP pricing policy. More details on the MAP pricing policy terms can be found at the end of this agreement.
  5. Purchaser agrees that products purchased within the USA are limited exclusively to domestic sale. Neither Full Circle, Soma nor For Good products are sold with any international or export rights unless previously provided in writing. A trademark release letter will not be provided unless negotiated prior to shipment.
  6. Purchaser agrees that its remedies for substandard or nonconforming merchandise are limited exclusively to return of the merchandise for a refund of the purchase price or the replacement of such merchandise with merchandise of same or similar quality of that originally ordered.
  7. All undamaged items are non-returnable and non-refundable. For shortage and/ or damaged goods, retailer or customer must be presented in writing within 14 days of receipt of goods. Retailer is responsible for reporting or filing claims on behalf of their customer. Customers are responsible for all shipping costs on return items, unless product is deemed to be defective prior to original shipment.
  8. Standard shipment terms are Ex-Warehouse (Anaheim, CA) unless otherwise agreed to in writing prior to account creation. Freight charges will be added to all invoices unless a shipping account is provided.
  9. All pricing provided is exclusive of all freight and delivery charges unless specially stated on pricing document.
  10. Purchaser agrees to provide at least thirty (30) days prior written notice of any sale or transfer of all or substantially all; of the stock or assets of Purchaser’s business if account is set up on Net terms. If Purchaser fails to provide such notice, Purchaser shall remain fully liable for payment of any merchandise received by Purchaser or any transferee.
  11. The terms and conditions of sale set forth herein shall be governed by the laws of the States of Nevada and Delaware. Purchaser knowingly agrees and consents to the authority and venue in Nevada and/or Delaware.